Today my new website has finally hit the internet. What a confusing ordeal it is to go through when changing website hosting services. Internet propagation, name server identification, IMAP email settings. I'd rather have done my 2007 business taxes all over again. Anyways, the change is worth it. Getting away from my previous nickel-and-diming, unfriendly and script based customer service is probably what it feels like getting out of a lenghtly prison sentence. Finally. no more $15/call to tech support. I can't wait until the end of next week, when my contract with Telus Communications is over, and can finally kick their nickel-and-diming, unfriendly and script based customer service to the curb. But, i'm sure i'll be put through to their customer retentions department where i'm sure a perky and overly friendly robot (human maybe?) will do everything they can to keep my as a customer. Then, i'll proceed to run through a list of reasons I want out, after which they'll likely tell me it was actually my fault certain incidences happened, but reassure me that they still value me as a customer and offer two more free video-on-demand rentals if I stay with them.
Anyways! Check out my new website! It's cool, and has music too!
I hope none of my clients work for Telus.
Have a great weekend everyone!
Saturday, February 23, 2008
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2 comments:
I second that about Telus..
We have Shaw phone service, but I've found that although they were great in the beginning and the service quality is still high, we recently encountered the inevitable falling through the cracks experience that comes from attempting to add, cancel, or change your package with any telecommunications company. Why is it that this industry just can't get their shit together? Sigh. I would recommend them, but with that caveat only.
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